• The Digital Utility Awards

    Celebrating exceptional achievement and innovation in the utility sector

What are the Digital Utility Awards?

 

The Digital Utility Awards recognise the utility industry’s greatest achievements in the digitisation of utility networks, processes and practices across Australia.

Digitisation is one of the hottest topics in the utility sector today, and it’s easy to see why. The benefits digitisation will offer utilities are huge, from better understanding of customer usage and behaviour patterns, to tools to enhance and improve the productivity of employees.

The challenge for many utilities is to best understand how to incorporate many of these tools and processes into their existing networks and organisational structures. The Digital Utility Awards aim to gather some of the best ideas when it comes to the digitisation of utilities, so that all of the industry can benefit from some of the impressive changes that are being made as we make this journey towards being truly digital utilities.

Six awards will be handed out in total, in the following categories:

Digital Utility of the Year – Energy

Awarded to the power utility showcasing the best use and implementation of digital technologies, tools and processes across their organisation.

Utility Innovator of the Year

Awarded to the individual making the biggest contribution to the digital transformation of their utility.

Best Use of New Technology

In recognition of the best new technology in place across a utility network.

Digital Utility of the Year – Water

Awarded to the water utility showcasing the best use and implementation of digital technologies, tools and processes across their organisation.

Young Digital Leader of the Year

Awarded to the young person (under 35) demonstrating outstanding performance and passion for achieving digital transformation within their utility.

Best Customer Innovation

In recognition of the best digital innovation focused on improving customer outcomes.

Submissions open Monday 1 October 2018. The deadline for entries is Friday 25 January 2019.

 

Information on how to enter will be provided at least one month prior to submissions opening.

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Why apply?

 

The Digital Utility Awards are a chance for your organisation to stand out and showcase your expertise to the rest of the utility industry.

The awards will be presented at a gala dinner on the 21 March 2019, which will be attended by senior leaders and experts from within the utility community.

Winning a Digital Utility Award means you will be nationally recognised as a utility leader, helping you to:

  • Gain visibility and recognition in the broader utility industry
  • Showcase your skills and talents
  • Introduce your organisation to potential new clients
  • Develop your personal career prospects within the utility industry

2018 Winners

 

The inaugural Digital Utility Awards were presented on 19 April 2018 at a gala dinner and awards ceremony that was held as part of Digital Utilities 2018.

All awards applicants were required to submit their entries by 23 February, with the shortlist announced on 13 March.

The final judging panel was comprised of Water Services Association of Australia Executive Director, Adam Lovell; Energy Networks Australia CEO, Andrew Dillon and PwC Australia’s Energy Utilities and Mining Leader, Mark Coughlin.

Congratulations to all the winners!

Horizon Power

Digital Utility of the Year

Horizon Power

Jointly awarded to Horizon Power for prioritising the digitisation of operations, assets and processes. It introduced a new division named TechCo to provide a new digital focus and a variety of technological solutions, including its workforce mobility project, its fault call analyser, which is able to remotely detect and monitor issues with power supply, its customer app and the Carnarvon DER trials.

SA Water

Digital Utility of the Year

SA Water

Jointly awarded to SA Water for adopting and integrating digital and smart technologies to manage its complex network of water and sewerage services. This includes its use of smart meters, sensors and data to create a smart network in Adelaide’s CBD, its introduction of the online customer portal mySAWater and its application of a custom-built Work Order App for field crews.

Frank Tudor

Utility Innovator of the Year

Frank Tudor

Awarded to Frank Tudor, at the time Managing Director of Horizon Power, for identifying the digitisation of operations, assets and processes as a strategic priority, and the key enablers for this digital future to be both new technologies and embedding a culture of innovation throughout the organisation.

TasNetworks

Best Customer Innovation

TasNetworks

Awarded to TasNetworks, for its Voice of the Customer Program, comprising the Customer Connections Portal, EmPOWERing You Trial, virtual reality software and a variety of advanced network technologies.

SA Power Networks

Best Use of New Technology

SA Power Networks

Awarded to SA Power Networks for its Machine Learning Algorithm (MLA) to convert and migrate CAD Drawings through an automated process.