Any utility across Australia may nominate themselves or be nominated for these awards. All organisations are permitted to enter multiple categories and submit multiple nominations in the same category.
The Best Customer Innovation and Best Use of New Technology awards also welcome entries from consultants, contractors and suppliers. If the nomination involves a partnership or collaboration with a utility, then it will be judged favourably.
The project or innovation in most cases should be completed during FY 2019/20. Any person nominated must be employed by the organisation specified in their entry when the award presentations take place.