March 11, 2020

In an era of Distributed Energy Resources, utilities increasingly leverage analytical solutions | Four reasons to consider digital twins in utilities

by Teresa Elliott, Industry Marketing Director, Bentley Systems Grid transformation, digital advancement, and delivering safe and reliable power are not mutually exclusive efforts. To become a data-driven grid operator, utilities must advance digitally and in concert with ongoing operations. However, information silos can limit collaboration and hinder integrated planning. Utilities need to access the data…

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February 7, 2020

Redefining the concept of a digital utility

WiFi connecting smart city buildings

Digital technologies are challenging and disrupting the traditional utility paradigm and also the value chains in which utilities exist. The role of a utility is changing fast, whether it exists within a thriving global city or is located to serve the most remote regional districts. Utilities need to adapt, and digital technologies are playing a…

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January 24, 2020

Prioritising innovation for the benefit of customers and community

Murray River, South Australia

Digital technologies have dramatically altered the relationship between service providers and their customers, bringing both challenges and opportunities. Here, Kerry Rowlands, SA Water’s General Manager of Customer Delivery, shares key insights into how SA Water is using data to enhance service quality. Ahead of her presentation at the Digital Utilities 2020 conference in Sydney from…

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January 10, 2020

Digital transformation: the boardroom perspective

The digital revolution is providing boards with new insights into how businesses are meeting compliance requirements, the level of service experienced by customers and what is happening in terms of the workplace experience that underpins culture. Here, Lucia Cade, Chair at South East Water, looks at the role of technology in meeting organisational purpose and…

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November 22, 2019

AEMO should be given a significant capital injection and expanded powers to fix Australia’s creaking energy grid

Power transmission lines with lightning above

Ahead of the Council of Australian Governments (COAG) Energy Council Ministerial meeting on Friday 22 November 2019, EY released an action plan to fix Australia’s creaking energy grid. Here, Matt Rennie, Oceania Power and Utilities Leader at EY, discusses the action needed to prevent Australia’s energy grid falling into disarray over the next decade. Ahead of his…

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November 15, 2019

Two worlds collide: aligning IT and OT

Abstract image of digital technology

The convergence of IT and OT is a critical component of digital transformation. Here, Angela Lam, Manager Information Technology at Horizon Power, looks at how IT and OT can work together so that utilities can reap the full benefits of advanced metering and smart grids. Ahead of her presentation at the Digital Utilities 2020 conference…

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February 25, 2019

Top priorities for utilities transitioning to digital

The path to digitisation is fraught with challenges and distractions in equal measure to opportunities. Here, Graham Rix, Chief Information Officer at SA Water, discusses the potential of new digital technologies and the priorities that utilities should keep in mind when embarking on their digital transformation journey. Ahead of his appearance at the Digital Utilities…

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February 8, 2019

Digital transformation: the means to an end, not the end result

Many utilities are in the process of trying to reinvent themselves as digital enterprises. Here, Maree Mamo, Partner, Management Consulting at KPMG, discusses the purpose of digital transformation — to deliver a great customer experience and be able to constantly adapt to changing customer expectations. Ahead of her appearance at the Digital Utilities 2019 conference,…

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