Digital Utility Awards 2018: Digital Utility of the Year

Awarded to the utility showcasing the best use and implementation of digital technologies, tools and processes across their organisation.

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Joint Winner

Horizon Power

For prioritising the digitisation of operations, assets and processes. It introduced a new division named TechCo to provide a new digital focus and a variety of technological solutions, including its workforce mobility project, its fault call analyser, which is able to remotely detect and monitor issues with power supply, its customer app and the Carnarvon DER trials.

Joint Winner:


  • SA Water for adopting and integrating digital and smart technologies to manage its complex network of water and sewerage services. This includes its use of smart meters, sensors and data to create a smart network in Adelaide’s CBD, its introduction of the online customer portal mySAWater and its application of a custom-built Work Order App for field crews.




  • Melbourne Water
  • Powerlink Queensland
  • SA Power Networks
  • South East Water