1:00 PM
Jessica Dickers, Editor, Utility magazine and Conference MC
Welcome remarks
1:05 PM
Michael Jary, International Managing Director, Sense
1:10 PM
Leanne Pickering, Chief Customer and Strategy Officer, Endeavour Energy
Keynote – Using distributed energy resources to give customers control
1:45 PM
Tony Wulff, General Manager - Digital & Innovation, Goulburn Valley Water
Developing a digital strategy in partnership with customers
2:15 PM
Panel – Elevating customer service with new technology
Panellists:
Rebecca Kardos, CEO Council Chair, The Energy Charter
Mikala Hehir, General Manager Customer and Community, South East Water
Josh Pell, Program Manager - Customer and Digital Systems, Coliban Water
3:00 PM
Conference close
Click on the speaker's image to view their biography
Rebecca Kardos
CEO Council Chair
The Energy Charter
Panel Speaker at Digital Utilities: Engaging Customers - 22 June
General Manager Customer and Community
South East Water
Panel Speaker at Digital Utilities: Engaging Customers - 22 June
Endeavour Energy
Speaker at Digital Utilities: Engaging Customers - 22 June
Speaker at Digital Utilities: Engaging Customers - 22 June
Speaker at Digital Utilities: Engaging Customers - 22 June
SESSION PARTNER
PANEL SPONSOR
MAJOR SPONSOR
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