Team Leader Business Enablement, Service Delivery, Melbourne Water
Caroline is an experienced water industry professional with Melbourne Water. She has over 25 years’ of direct involvement in the operation and design of large drinking water and sewerage treatment facilities and their associated transfer networks. Caroline holds a Bachelor of Engineering (Chemical) from the University of Melbourne.
In her current role as Team Leader Business Enablement, she leads a team of data analysts, business process improvement analysts and technical specialists responsible for continuous improvement projects and better use of data. Caroline’s team supports the breadth of Melbourne Water’s operational, asset management and planning teams with a focus on improving process efficiency, optimising power generation and software enhancements.
In the last 18 months, the team has partnered with Melbourne Water’s Automation Team to achieve the ultimate aim for any continuous improvement team – putting the analytics into action by automated processes.
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