Digital Utility Awards 2019: Utility Innovator of the Year

Awarded to the individual making the biggest contribution to the digital transformation of their utility.

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Andrew Forster-Knight, South East Water

Over the last 15 years, South East Water’s Operational Technology Manager, Andrew Forster-Knight, has pioneered the development of a range of technology-based innovations that have delivered efficiency and reliability benefits to water network operators, and helped to increase liveability and affordability for water utility customers.

Andrew’s ability to take new ideas and develop until maturity is best illustrated through OneBox®. A monitor and control device, OneBox® was evolved from a dumb, unidirectional controller to an intelligent systems controller that is at the centre of some of Australia and New Zealand’s most significant water projects. Through peak flow smoothing, OneBox® has enabled South East Water to build a reticulated sewer network connecting more than 16,000 homes on Victoria’s Mornington Peninsula.



  • Karen Pollock – Queensland Urban Utilities
  • Margarita Camus – Queensland Urban Utilities
  • Toby Evans – SA Water
  • James Ireland – TRILITY