Date: 19-20 April 2018
Location: Pullman Hotel, Albert Park, Melbourne

Brought to you by Utility Magazine, Digital Utilities is the premier event for anyone working with or for utilities, and grappling with the momentous impacts digital technologies are having on the industry.

The digitisation of utilities is the greatest challenge currently facing the sector, with much to do to modernise existing networks, work practices and ways of interacting with customers.

But it’s also an area of great excitement and opportunity for those utilities willing to be brave, and step boldly into a new paradigm.

At Digital Utilities 2018, delegates will hear from the industry’s leaders – those who are taking the action required to turn their organisations into modern, dynamic utilities, equipped to provide customers with the services they expect, at the times they demand and at a price they are prepared to pay.

The utilities sector hasn’t seen a shift this monumental in more than 100 years. The best way to ensure your organisation moves with the times, and establishes itself as a utility the modern consumer wants to do business with, is to learn from the best at Digital Utilities 2018.

What can you expect at Digital Utilities 2018?

The two-day conference will provide delegates with the tools they need to use digital technologies to accelerate and transform their organisations.

The expert speaker lineup will feature Managing Directors, Chief Information Officers and Heads of Digital at Australia’s major water and energy utilities, as well as digitisation experts and government representatives.

Day One will feature presentations on digital innovations, challenges, and advice to move your organisation to the digital age.

Day Two will be split into four streams:

  1. Using digital technologies to improve customer relationships
  2. The role of renewables in our digital future
  3. Achieving cyber security resilience in a digital environment
  4. Modernising the network for the digital age

Highlights of the conference include:

Multiple speed networking sessions where delegates are guaranteed introductions to colleagues from your industry. These formal sessions are in addition to the multiple opportunities to connect with other attendees during the networking lunches and breaks.

Exhibitors from digital and technology related companies showcasing the latest innovations in the sector. Find out about new and emerging technologies and how to integrate digital solutions within your organisation.

The Digital Utility Awards 2018 will be presented at a gala dinner on 19 April, as part of Digital Utilities 2018, and will be attended by senior leaders and experts from within the utility community.


Check out who's speaking at Digital Utilities 2018 — click a speaker's image to read their bio.

Andrew Fraser

Network Innovation Team Leader, TasNetworks

Ian McKenzie

General Manager, IT Operations, Jemena

Philip Cohn

Investment Director, ARENA

Joe Locandro


Helen Millicer

President, ALternative Technology association

Cate Hilliard


Maja Barnett

Manager, New Technologies, Pacific Hydro

Jarrod Loidl

Cybersecurity & Technology Risk Leader

Pete Tickler

Digital Innovation & Advisory Lead, ERM Power

Susan Heath headshot
Susan Heath

Chief Information Officer, Queensland Urban Utilities

Brock Tunnicliffe
Brock Tunnicliffe

Customer Compliance Officer, City West Water

Paul Loftus

Head of Customer Sales, Powershop

Luke Skinner
Luke Skinner

Head of Network Technologies CitiPower/Powercor

Wayne Pales
Wayne Pales

Energy Industry Consultant and Director, Chapel Group

Stuart Hartley
Stuart Hartley

Sector Leader - Power & Utilities, APAC

Paul Broadfoot
Paul Broadfoot

Disruption and business model innovation expert

Frank Tudor headshot
Frank Tudor

Managing Director, Horizon Power

Toby Evans headshot
Toby Evans

Senior Manager of Digital Transformation, SA Water

Brett Millington headshot
Brett Millington

Interim Program Director, Intelligent Water Networks

Anthony Caruana

Journalist, Presenter, Consultant

Sven Bluemmel
Sven Bluemmel

Victorian Information Commissioner

How is Digital Utilities relevant to your organisation?

An effective digital strategy can revolutionise all areas of the power utility business. It’s at the heart of the energy transformation challenge.

Data is a key asset of the utility of the future, and it is vital for optimising asset management, improving network operations and improving investments.

Another requirement of the “digital utility” is flexibility – modern utilities need to have the flexibility to provide a service to customers when they want it, and how they want it, with the emergence of new business models that are independent of providing electrons.

Digital Utilities provides a unique opportunity to engage with those ahead of the pack in the digital transformation race, offering invaluable insights into how utilities can use digital technologies to improve business efficiencies and performance, and be fearless in the face of disruptive innovation.

Who will you meet?

Digital Utilities 2018 will welcome a diverse range of attendees from the utilities industry, but a few typical job roles include:

  CIOs & their teams

  CEOs, MDs & utility board members

  Heads of IT and Systems

  Heads of Retail, Billing & CRM

  Heads of Innovation & New Tech

  Technology Developers 

✓   Managers – Big Data and Analytics

  Data Analysts

  Digital Managers

  Digital Transformation Managers


Bentley - Event Partner